How We Protect You
Safra is serious about doing its part to safeguard your personal information online. As a security measure, you may access your account information online from the Safra website only if you've enrolled in SafraLink by creating a user name and password that's known only to you.
SafraLink uses Secure Socket Layer (SSL) technology to encrypt your personal information such as user names, passwords and account information. Any information we provide to you is encrypted by us for decoding by your browser.
How to Protect Yourself
The following measures are recommended in order to help protect your accounts.
Create a unique and strong password
The greater the variety of characters in your password, the better.
Use the entire keyboard
Not just the letters and characters you use or see most often.
Change your password periodically
Every 30-60 days is recommended. To change your password, sign into your account, click on security tab, change password.
Keep your browser and operating system up to date
New versions and updates often include important security enhancements and can be downloaded on the vendor’s website.
Update your anti-virus software regularly in order to keep your computer secure.
Anti-virus software needs frequent updates to guard against new viruses, so be sure to download updates as soon as they are available. Some anti-virus software checks for virus updates each time you connect to the Internet.
Use a personal firewall
Many internet service providers (ISPs) offer the personal firewall feature. The firewall protects your home computer against unauthorized access by hackers.
Always check your browser URL
Always ensure that the URL of the website you are accessing is correct. Be very careful of slight misspellings or variations to an unknown or fraudulent URL.
http://www.mybank.com (Correct URL)
http://www.mybamk.com (Incorrect URL)
Many fraudulent websites can look like legitimate websites. These types of sites are designed to deceive the user to think that they are accessing and sending personal information to a reliable website.
Always ensure that you are in a secure area before sending confidential information to a website
A secure area is an area where all information exchanged between your computer and the website is cryptographed and cannot be accessed by other people over the internet.
A padlock in the status bar of your web browser teels you that you are in a secure area:
If you want more details about the website s security, double-click the padlock image. The web browser will open a pop-up window with detailed information.
Open e-mails only when you know the sender
Some e-mails may contain attachments that can threaten to your computer s security. Be sure you know the sender and the content of each message before executing attached files.
Keep track of your account access history
Check your account access history often, looking for unusual or suspicious access. For example: invalid or multiple login attempts, logins originated from an unknown country, multiple login attempts.
Public or shared computers
If possible, avoid using public or third parties computers (cyber cafés or a friend s computer) to access your SafraLink account.
Beware of fraudulent e-mails
Safra National Bank will never email you asking for personal information or information about your account.
What is “Phishing”?
Phishing is a high-tech scam that uses spam email or internet pop-up messages to attempt to deceive you into disclosing your credit card numbers, bank information, Social Security number, passwords, and/or other sensitive information. Phishing emails imitate correspondence from legitimate senders to entice people to share passwords or credit card numbers.
How to report Phishing:
We suggest reporting phishing e-mails or spoofed Websites as follows:
Forward the e-mail to firstname.lastname@example.org
Forward the e-mail to the Federal Trade Commission at email@example.com
Forward the e-mail to the “abuse” e-mail address at the company that is being spoofed
Notify the Internet Crime Complaint Center of the FBI by filing a complaint on their Website:
When forwarding spoofed messages, always include the original e-mail with its original header information intact.
If you become a victim of a Phishing Scam and have given out your credit, debit, account, or ATM card information, report the incident to the card issuer or bank as quickly as possible
Identity Theft Resources
What to do if you are a victim of fraud
If you are worried that you might have inadvertently compromised your Safra account, please contact us immediately. The sooner we know what has happened, the sooner we can begin helping you.
We strongly encourage you to contact your account officer immediately if you think your Safra account has been put in jeopardy. You may also call our NY Office at +1 (212) 704-5500 or Aventura Branch at +1 (305) 682-3800, Monday through Friday, between the hours of 9:00 a.m. and 5:00 p.m. Eastern Standard Time.
Any supporting documentation can be mailed to us at:
Safra National Bank of New York
Compliance Department – Investigations
546 Fifth Avenue
New York, New York 10036.
Terms and Conditions
PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BY ACCESSING THE SAFRA NATIONAL BANK OF NEW YORK (“Safra”) SAFRALINK SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, DO NOT ACCESS THIS SITE, OR ANY PAGES THEREOF.
USE OF SAFRALINK SERVICES
The SafraLink Services will only become available to you after you provide your correct passcode (“Code”) when you sign-on to the site. By opening an account and/or sign-on to this Web Site and any page thereof, you acknowledge that you have received, have reviewed, understand and agree with the current General Terms and Conditions * and Fee Schedule * that govern your account(s). You further acknowledge that Safra may modify these terms and fees at any time.
You agree and understand that your use of the SafraLink Services are at your sole risk and that all services and all information, products and content included in or accessible through the SafraLink System are provided on an “AS IS,” “AS AVAILABLE” basis.
You acknowledge and agree that Safra makes NO WARRANTY that the SafraLink Services will be uninterrupted, timely, secure or error-free. You further acknowledge and agree that Safra makes NO WARRANTY of any kind, implied, express or otherwise, including but not limited to non-infringement of third party rights, title, merchantability, fitness for a particular use, and freedom from computer virus.
LIMITATION OF LIABILITY
You agree and understand that the Safra shall not be liable for any damages, including, without limitation, direct, incidental, consequential or other damages, losses or expenses arising out of or related to any access to or use of the SafraLink Services or your inability to use or access the SafraLink Services, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Safra or its representatives knew of the possibility of such damages, losses or expenses.
You agree and understand that in the event that the SafraLink Services fail or are otherwise unaccessible or interrupted; your data may be lost or destroyed. Any transaction(s) or service(s) you or your authorized representative may have initiated, were in the process of completing or completed shortly before such failure or interruption should be verified by you through means other than the internet to ensure the accuracy and completeness of such transaction(s). You and your authorized representative assume the risk of loss of your data during any such failure or interruption.
USE OF INFORMATION AND MATERIALS
The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of Safra's websites and systems including but not limited to unauthorized entry into Safra's systems, misuse of passwords, or misuse of any information posted on a site is strictly prohibited.
Visitors to the website of Safra will remain anonymous. We do not collect personal identifying information about visitors to our site.
Our servers collect standard non-identifying information about visits to the site such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage. If you have provided personal identifying information via e-mail (such as name and address), the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties.
Safra National Bank of New York is committed to protecting your privacy. Written complaints about this site should be directed by mail to Compliance Department, 546 Fifth Avenue New York NY 10036 or Faxed to +1 (212) 704-9397
Safra is a member of the Federal Deposit Insurance Corporation (“FDIC”) and your account is insured up to the applicable FDIC limits.
Only cash accounts and Certificate of Deposit accounts (excluding IBF products and sweep accounts) are insured by the Federal Deposit Insurance Corporation.
Non-Deposit products (including but limited to, insurance products, annuities, mutual funds, and securities) are not bank deposits or FDIC insured, are not obligations or guaranteed by the bank, are not insured by Federal Governmental agencies, and are subject to investment risks, including possible loss of principal amount invested.
You agree that the use of this site shall be governed by all applicable federal and state laws.
COPYRIGHT © Safra National Bank of New York 2010. ALL RIGHTS RESERVED.
Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by Safra unless otherwise indicated.
* The General Terms and Conditions and Fee Schedule are available under the Forms section of this site.
These forms are provided in Adobe Acrobat PDF format. If you do not have Adobe Acrobat installed, you may download the free Adobe Acrobat Reader directly from Adobe at http://get.adobe.com/reader If you experience difficulty accessing the Terms and Conditions, please contact your account officer or SafraLink customer service.
© 2019 Safra National Bank of New York. All rights reserved
New York Head Office
546 Fifth Avenue New York
Phone: +1 (212) 704-5500
21500 Biscayne Boulevard - Suite 503
Aventura, FL 33180
Phone: +1 (305) 682-3800
Email us Click Here.
Remember: Do Not Send any confidential account information via e-mail. Your message is not secure.